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    Disaster Recovery & Business Continuity

    Ventriks is designed as a cloud-native, resilient data platform with built-in capabilities to ensure high availability, rapid recovery, and minimal data loss in the event of a disruption.

    Our disaster recovery (DR) and business continuity (BC) approach is aligned with industry best practices and supports enterprise-grade operational requirements.

    Recovery Objectives

    Ventriks is able to meet the following recovery targets

    < 4 Hours

    Recovery Time Objective (RTO)

    Maximum time to restore critical services after a disruption

    < 1 Hour

    Recovery Point Objective (RPO)

    Maximum data loss window ensured through frequent backups

    Our infrastructure and operational practices are designed to ensure that services are restored within defined timeframes, with minimal impact to client operations.

    Architecture & Resilience Design

    Ventriks operates on a fully cloud-managed, serverless architecture, designed for resilience by default

    Multi-AZ Deployment

    Services are deployed across multiple availability zones to mitigate single-point failures

    Stateless Compute Layer

    AWS Lambda-based execution enables rapid re-provisioning without dependency on fixed infrastructure

    Decoupled Services

    Use of messaging (e.g. queues) ensures system components can recover independently

    Scalable Storage

    Data is stored in highly durable cloud storage layers designed for redundancy and fault tolerance

    Data Protection & Backup Strategy

    Data integrity and availability are maintained through

    Automated Backups

    Regular, scheduled backups of critical data stores

    Point-in-Time Recovery

    Ability to restore data to specific timestamps within retention windows

    Geographically Redundant Storage

    Data is replicated across multiple locations to ensure durability

    Lifecycle Management

    Backup retention policies aligned to operational and regulatory requirements

    Disaster Recovery Approach

    In the event of a disruption, Ventriks follows a structured recovery process

    1

    Detection & Assessment

    Automated monitoring identifies service degradation or outages in real time

    2

    Failover & Recovery Initiation

    Services are re-instantiated within healthy environments or availability zones

    3

    Data Restoration

    Data is restored using the latest consistent recovery point

    4

    Validation & Service Resumption

    Systems are validated before full service availability is restored

    Monitoring & Incident Management

    Ventriks maintains continuous monitoring and alerting across all critical services

    Real-time infrastructure and application monitoring
    Automated alerting for anomalies and failures
    Defined incident response procedures
    Post-incident review and continuous improvement processes

    Testing & Continuous Improvement

    To ensure ongoing reliability

    Regular DR Testing

    Disaster recovery scenarios are tested periodically

    Scenario-Based Validation

    Includes infrastructure failure, data corruption, and service outage scenarios

    Process Refinement

    Lessons learned are incorporated into operational improvements

    Business Continuity

    Ventriks ensures continuity of service through

    Distributed cloud infrastructure
    Remote operational capability for all support teams
    Defined escalation and communication protocols
    Prioritisation of critical services during incidents

    Commitment to Clients

    Ventriks is committed to providing a resilient and reliable platform that supports uninterrupted business operations. Our DR and BC framework ensures:

    Rapid recovery from service disruptions
    Minimal data loss
    Transparent and structured incident handling